If you are a seller or frequent buyer of products online, you will be interested to know Aftership, a mobile application that allows you to track the shipments you make or receive. But there's more. Aftership has pivoted to a shipping, tracking and marketing software both for clients and Sellers.
Table of Contents
At all times you can virtually track or monitor your online purchase, which will greatly ensure your security and peace of mind, something that is very important when what you are going to hire a certain company is of great value or requires a lot of care.
You can download it on your smartphone, either Android or iOS, which greatly facilitates the use of the application with which you can, without much protocol, know all the details and updates that may arise in the course of the shipment. That way, if a mishap occurs, the application will notify you the moment it happens so you know exactly when you will receive the order.
Where can I download Aftership?
Aftership has an app both for Android and iOs downloadable for free on the next links:
Aftership Features
While most shipping companies offer a means for the customer to check shipments or orders, Aftership goes much further by bringing together, in a single interface, the ability to track shipments made through more than 600 logistics companies around the world.
Whether your package has been sent by FedEx, UPS, UPSP, DHL, China Post, BRT, Estafeta, India Post, and many other companies, you will be able to know at any time what its status is from this application
In addition to this, it has other interesting features
- You can track domestic and international shipments
- Packages have 6 statuses: Info received, in transit, in delivery, delivered, failed attempt and exception.
- Real-time tracking of orders.
- Sending notifications indicating any changes that may occur during shipment.
- Very simple design, fully accessible to users.
- Available for free for Android and iOS
Actually, Aftership has evolved in something far beyond a shipment company and pivoted to a full shipping, tracking and marketing software. This are the features you can find on the tool nowadays:
Post-purchase tools
- Shipment tracking software
- Returns management software
- Estimated delivery prediction software
- Warranty management software
- Order email parsing software
- Shipping protection software
- Multi-carrier shipping software
- Carbon footprint accounting software
Marketing software
- Email marketing software
- SMS marketing software
- Form and popup builder software
- Product reviews software
- eCommerce personalization software
- TikTok Shop management software
- Affiliate marketing software
- Landing page builder software
And, last but not least… the integrations, which are uncountable
Aftership integrations
eCommerce platforms integrated with Aftership
+60 platforms including
- 3dcart
- Amazon Seller Central
- BigCommerce
- CS-Cart
- Ecwid
- Facebook Messenger
- Google Shopping
- Magento 1
- Magento 2
- NetSuite
- PrestaShop
- Salesforce Cloud
- Shopify
- Shopware
- Squarespace
- Walmart US
- WooCommerce
Carriers integrated with Aftership
They support +1,100 carriers, including:
- 4PX
- Aramex Australia
- Australia Post
- China EMS
- China Post
- Colissimo
- Deutsche Post DHL
- DHL
- DHL eCommerce Greater China
- DHL eCommerce Solutions
- DHL Express
- DPD
- DSV
- Equick China
- FedEx
- FedEx®
- GLS
- GLS Italy
- La Poste
- Poste Italiane
- Sunyou Post
- UPS
- UPS Mail Innovations
- USPS
- Yanwen
- YunExpress
Technology partners integrated with Aftership
70 partners, including:
- Alloy
- Attentive
- Deck Commerce
- Fluent Commerce
- Gorgias
- IBM Sterling OMS
- Klaviyo
- Loox
- Manhattan OMS
- Okendo
- Omnisend
- PageFly
- Postscript
- SAP S/4HANA
- ShipBob
- ShipStation
- Stamped.io
- Yotpo
- Zoho Inventory
Plans and pricing
Aftership is a paid app but offers a free version that allows you to make up to 50 follow-ups per month and you can download it from the app store corresponding to your mobile device. Its paid plans are:
Free plan – $0 / month, including
- Shipment management: Integration with 1,109 carriers, Shipment visibility dashboard, Standardized tracking statuses, Carrier auto-detection, Bulk import shipment data, Basic search and filters
- Tracking pages: 1 Customizable tracking page, Drag-and-drop page editor, Order lookup widget
- Post-purchase estimated delivery dates (EDD): Carrier EDD integrations, Custom EDD
- Analytics: Data retention for 120 days
- Integrations: Extensive eCommerce integrations
- Support: 24/7 live chat, 24/7 email support (1 business day response time) and Self-service help center
Essentials plan – $9 / month
- 1,200 shipments a year
- All features in Free
- Customer notifications: 7 Delivery status triggers, Email notification workflows, Facebook notifications, HTML email editor
- Analytics: Region-level data, State-level data, Shipment reports, Tracking page engagement reports, Notification reports
- Support: Silver support plan (Additional fee)
Pro plan – $99 / month
- 24,000 shipments a year
- All features in Essentials
- Shipment management: Custom shipment tags, Bulk export shipment data
- Tracking pages: 3 Customizable tracking pages, Basic Product recommendations widget, Multilingual tracking pages, Customer feedback survey
- Customer notifications: SMS notifications (See pricing), Drag-and-drop email editor, Duplicate email workflows, Support for multilingual emails, Basic Product recommendations widget
- Analytics: Klaviyo and Attentive integrations, Tracking API and webhooks, 10 req/sec API rate limit
- Support: Gold support plan (Additional fee)
Pro plan – $199 / month
- 24,000 shipments a year
- All features in Pro
- Shipment management: Specific event filters, Custom field filters, Export using custom format, Carrier auto-correction
- Tracking pages: 5 Customizable tracking pages, AI Product recommendations widget, Remove AfterShip branding, Embedded pages, Support for custom fonts, Custom domain
- Customer notifications: 37 Delivery status triggers, Delivery status unchanged triggers, EDD revised/missed triggers, Customer segmentation, SMS scheduling options, SMS short links
- Post-purchase estimated delivery dates (EDD): AI Predictive EDD
- Pre-purchase estimated delivery dates (EDD): Product page EDD, Checkout page EDD
- Analytics: City-level data, Transit time reports, Exception shipment reports, On-time shipment reports, Royal Mail integration (Additional fee)
- Organization management: Default member roles and permissions (Additional fee)
- Support: 24/7 live chat, 24/7 email support (10 mins response time for live chat, 1 business day for email support), Self-service help center
Pro plan – custom pricing / month
- 300,000 shipments a year
- All features in Premium
- Shipment management: Recurring dashboard emails
- Tracking pages: 20+ Customizable tracking pages, Customer segmentation, Photo proof of delivery
- Customer notifications: WhatsApp notifications (Additional fee)
- Analytics: Carbon emissions report (Additional fee), Custom platform integrations, AI Predictive EDD API, Enterprise single sign-on (SSO)
- Organization management: Sub-organization management (Additional fee), Sub-organization analytics (Additional fee), Custom member roles and permissions (Additional fee)
Aftership review
This simple application is perfect for live tracking of your online purchases and even the possible shipments you make if you own a store
Its interface is very easy to use, suitable for tracking your shipments without needing to have a lot of experience with apps like this and has features that make it very easy to use. Best of all: it's free
Pros
- Reports each phase of the shipment
- You can make use of this application on your mobile or computer as it is multiplatform
- You can know shipment details by entering the company's code or QR code
- It has a database of more than 600 shipping companies
- It has a free version
Cons
- Sometimes, tracking overseas shipments is complicated
- There is little documentation about the integration of the application and its API
Our score
-
Number of features
(5)
-
Pricing
(5)
-
Learning curve
(4)
-
User friendly
(5)
Alternatives to Aftership
Here you can find the top Afterships alternatives
About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
Clients
Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.
Lecturer & Teacher
I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley.
In addition, I have done in-company trainings for brands such as Orange and Adidas.
Writer
Finally, I collaborate writing articles for Helium 10, Carbon 6, Shopify, SEMRush, Prestashop´s official blog, Brainsins, La Vanguardia, eCommerce-news.es, Marketing4ecommerce and other blogs and media.
Social profiles
- LinkedIn
- Twitter
- Wikipedia
- Youtube
- Quora
- About Jordi Ordonez
