Brightpearl

Brightpearl is a platform designed for retail e-commerce. It integrates all sales channels, connects sales order processes, inventory management, accounting, reporting and planning, warehouse management, merchandise replenishment, and much more.

Brightpearl offers an implementation tailored to your real needs, enabling sustained growth of your business. It enables you to reliably handle busy trading occasions with its innovative technology.

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Brightpearl features

Brightpearl is an all in one tool for retail operations featuring:

  • Inventory Management
  • Order Management
  • Shipping & Fulfillment
  • Warehouse Management
  • Purchasing & Supplier
  • POS
  • Business Insights
  • Inventory Demand Planning
  • Retail Accounting
  • E-Commerce Analytics & BI
  • CRM
  • Plug & Play Integrations
  • Hyper-scalability
  • Flexible Infrastructure

Each feature includes:

  • API
  • offline access
  • real-time updates
  • Alerts and notifications
  • Sales evolution analysis
  • Real time analysis
  • inventory audit
  • Accounting balance and income statement
  • Customer database
  • contact database
  • search/filters
  • shopping cart
  • Cataloging/Categorization/PIM
  • mobile commerce
  • shopping and reception
  • accounting
  • central accounting
  • inventory control
  • Access controls or permissions
  • Real-time reporting
  • Creation of reports and statistics
  • Reporting/Analysis
  • SKU/UPC Codes
  • Barcodes/RFID
  • real time data
  • Real time order entry
  • Remote Order Entry
  • equipment
  • shipping labels
  • billing
  • Rule-based workflow
  • Configurable workflow
  • 3PL Management
  • warehouse management
  • Item Management
  • Audit management
  • supply chain management
  • Campaign management

brightpearl crm screenshot

Brightpearl implementation flow

Case study

Before you decide wether Brightpearl is your tool or not, they will study your project before you commit. They will provide you with a proposed technical solution that will explain how to incorporate the system in a way that allows you to meet your business demands.

Fixed amount

Once the case study is finished, you’ll get a tailored price which will be reflected on a contract so that you are aware of the commitment so that you are not surprised with last-minute implementations.

Data handling

Aware of the sensitivity of handling business information, Brightpearl will transfer, review and organize all your information, from customers and items to suppliers and accounting, with the best processes at our disposal. So it’s a 100% managed service and migration.

Well-structured configuration

Brightpearl’s team will check the correct configuration of Brightpearl, to make connections with all channels and systems, in addition to the web store, marketplace, physical store, B2B portal, 3PL, payment provider, and accounting tools.

Staff training

For you to fully benefit from the application, Brightpearl’s staff will train your employees on the operation of Brightpearl as part of your service.

Testing

To provide the best service, they also perform the necessary tests in all workflows, whether purchasing, customers, warehouses, accounting to synchronize and ensure its proper functioning.

Continuous improvement and updating

After the implementation of the application, BP’s continues to improve the functionality of the system. With the help of their consultants, they make further adjustments to optimize your workflows, providing more conditions for the growth and development of your business.

Brightpearl Pricing Plans

Brightpearl offers transparent pricing plans tailored to your needs, they do not make sudden increases in contract renewals.

You pay for what you need: pre-built integrations that are installed up front are covered by the initial payment. As your business grows, you pay for what you need.

No user limits: You can add as many users as you need, there is no cost to you for that.

Brightpearl Reviews

Customers highly recommend Brightpearl because of its effective software, saying it offers everything you need to operate efficiently. It allows you to manage different sales channels with multiple websites. It performs all tasks automatically and effectively. It has excellent support and resolves cases in less than 4 hours.

You can’t find any points against it.

Another customer points out that Brightpearl is the only software on the market that combines e-commerce technology needs in one platform, including ERP, CRM, automation, platform connectors, Shipstation, and inventory management such as Demand Planner.

Cons: Some customers are unfamiliar with some of the applications, so they have not been able to benefit from the full implementation.

Our score

  • Number of features
  • Pricing
  • Learning curve
  • User friendly
4.3

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About the author

Amazon and ecommerce Consultant at Jordiob.com | Website

I work as an independent eCommerce and Amazon consultant.

I work for: Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.

I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ​​ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley.

In addition, I have done in-company trainings for brands such as Orange and Adidas.

Finally, I collaborate writing articles for Shopify, SEMRush, Prestashop´s official blog, Brainsins, La Vanguardia, eCommerce-news.es, Marketing4ecommerce and other blogs and media.