Happy Returns is an ecommerce returns solution for eCommerce businesses owned by Paypal. So, it is a Paypal company that offers a network of nearly 9,000 box-free Return Bars across the United States.
Table of Contents
With 87% of Americans living within 10 miles of a Return Bar, Happy Returns provides convenience and efficiency for shoppers when it comes to returning or exchanging products. The platform has been trusted by hundreds of leading eCommerce brands, including Allbirds, Gymshark, Everlane, Levi's, and Steve Madden.
Services
- Box-free, label-free returns at nearly 9,000 Return Bars
- Real time tracking and reporting
- International returns available
- Configurable return reasons
- Integrated return policies
- Multiple return methods to present
- Aggregated returns to save money on shipping
- Intelligent exchanges based on return reasons and available inventory
- Sustainable service, by using reusable totes instead of cardboard boxes
- Own customer support during your business hours
- Gift returns available
- Reverse logistics service
Discount
Happy Returns offers significant savings for merchants when it comes to return shipping costs. By aggregating returns across merchants and shipping them together, businesses can save up to 40% compared to mail returns.
Additionally, fees for Happy Returns' best-in-class returns software are waived for merchants that offer PayPal as one of their payment options.
Integrations
Happy Returns supports integrations with:
Pricing
There are 4 different pricing plans
Plus plan – $500/month
Includes:
- Unlimited monthly return volume
- Return policy customization
- One-click exchanges
- Analytics & reporting
- Shipping rate optimization
- Multi-language portal
- Global shipping options
Plus for PayPal plan – $500/month
Includes:
- Available for merchants offering PayPal as a payment option
- Unlimited monthly return volume
- Return policy customization
- One-click exchanges
- Analytics & reporting
- Shipping rate optimization
- Multi-language portal
- Global shipping options
Free with PayPal Checkout plan
Includes:
- Return policy customization
- Pne-click exchange by variant
- Return reasons by product category
- Analytics & reporting
Enterprise plan – custom plan
Additional features such as custom ERP integration, custom warehouse integration, white glove implementation & onboarding, access to customer success manager, and more
Review
Happy Returns is a great service if you want peace of mind for your returns. Owned by Paypal, the service offers hassle-free returns and exchanges while saving on shipping costs.
Its international network of Return Bars offers convenience for shoppers, box-free, label-free returns. Their software's features, such as intelligent exchanges based on return reasons and available inventory, promote customer satisfaction and retention.
Works with lots of tools as a direct integrations and it's even better if you use Paypal, as you can offer it directly on the checkout.
Our score
- Number of features (5)
- Pricing (3)
- Learning curve (5)
- User friendly (5)
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About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
Clients
Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.
Lecturer & Teacher
I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley. In addition, I have done in-company trainings for brands such as Orange and Adidas.
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I collaborate writing articles for Helium 10 blog, Shopify, SEMRush, La Vanguardia, eCommerce-news.es, Marketing4ecommerce...
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Helium 10, Jungle Scout, Avask, Sellzone, Helium 10 Seller Solutions Hub Partner
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