Happy Returns

Happy Returns is an ecommerce returns solution for eCommerce businesses owned by Paypal. So, it is a Paypal company that offers a network of nearly 9,000 box-free Return Bars across the United States.

With 87% of Americans living within 10 miles of a Return Bar, Happy Returns provides convenience and efficiency for shoppers when it comes to returning or exchanging products. The platform has been trusted by hundreds of leading eCommerce brands, including Allbirds, Gymshark, Everlane, Levi's, and Steve Madden.


  • Box-free, label-free returns at nearly 9,000 Return Bars
  • Real time tracking and reporting
  • International returns available
  • Configurable return reasons
  • Integrated return policies
  • Multiple return methods to present
  • Aggregated returns to save money on shipping
  • Intelligent exchanges based on return reasons and available inventory
  • Sustainable service, by using reusable totes instead of cardboard boxes
  • Own customer support during your business hours
  • Gift returns available
  • Reverse logistics service

happy returns


Happy Returns offers significant savings for merchants when it comes to return shipping costs. By aggregating returns across merchants and shipping them together, businesses can save up to 40% compared to mail returns.

Additionally, fees for Happy Returns' best-in-class returns software are waived for merchants that offer PayPal as one of their payment options.


Happy Returns supports integrations with:


There are 4 different pricing plans

Plus plan – $500/month


  • Unlimited monthly return volume
  • Return policy customization
  • One-click exchanges
  • Analytics & reporting
  • Shipping rate optimization
  • Multi-language portal
  • Global shipping options

Plus for PayPal plan – $500/month


  • Available for merchants offering PayPal as a payment option
  • Unlimited monthly return volume
  • Return policy customization
  • One-click exchanges
  • Analytics & reporting
  • Shipping rate optimization
  • Multi-language portal
  • Global shipping options

Free with PayPal Checkout plan


  • Return policy customization
  • Pne-click exchange by variant
  • Return reasons by product category
  • Analytics & reporting

Enterprise plan – custom plan

Additional features such as custom ERP integration, custom warehouse integration, white glove implementation & onboarding, access to customer success manager, and more


Happy Returns is a great service if you want peace of mind for your returns. Owned by Paypal, the service offers hassle-free returns and exchanges while saving on shipping costs.

Its聽 international network of Return Bars offers convenience for shoppers, box-free, label-free returns. Their software's features, such as intelligent exchanges based on return reasons and available inventory, promote customer satisfaction and retention.

Works with lots of tools as a direct integrations and it's even better if you use Paypal, as you can offer it directly on the checkout.

Our score

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About the author

Avatar of Jordi Ordonez and Laia Ordonez
Jordi Ordonez
Amazon and ecommerce Consultant at JordiobDotCom | Website

I work as an independent eCommerce and Amazon consultant.

Estrella Damm, Intersport, Bella Aurora, Lladr贸, Textura Interiors, Nice Things Palomas, Casta帽er, Due-Home and many other clients.

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I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comer莽 Barcelona, 鈥嬧婥linicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley. In addition, I have done in-company trainings for brands such as Orange and Adidas.

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Laia Ordonez
Partner, Content and Marketing Manager at JORDIOBDOTCOM, S.L.

Partner, Content and Marketing Manager at Jordiobdotcom SL with a background on Executive and Multimedia Production. I've written as a guest author on Shopify, Oleoshop and Semrush