The Fulfillment Lab provides global e-commerce order fulfillment services including customized packaging for individual business.
Table of Contents
TFL goal is to integrate marketing into the fulfillment process and not being just another fulfillment / prep / inspect service on the market. They focus on increase brand awareness and customer loyalty. The company started it's journey on 2012 and has almost 200 employees worldwide, so you're leaving your fulfillment in good hands.
Features and services
Global Fulfillment Software (GFS™)
This proprietary software allows e-commerce businesses to integrate their stores easily and quickly and also real-time visibility and transparency of all shipments with an easy-to-read dashboard.
Worldwide Shipping Facilities
TFL operates from 14 facilities worldwide, enabling businesses to reduce shipping costs and enhance delivery speeds, normally between 24 and 72 hours.
Fulfillment Marketing
TFL combines expedited shipping, order transparency, and customization to boost brand awareness and customer loyalty.
Customization / Kitting services
The company provides customized packaging and inserts, shipping labels, packing slips, and more. This feature creates a unique unboxing experience, increasing brand loyalty.
Same-Day Order Processing
TFL's software ensures immediate order processing, aiming to get orders to customers in 3 days or less.
On-Demand Fulfillment
TFL offers on-demand products as an additional service, enabling clients to offer new products with minimal upfront costs. It's kind of a dropshipping service, yes, but with an excellent fulfillment and shipping times rate.
Discovery 365
Life comes fast at you, and this guys know it. Discovery 365 protects your businesses from potential disruptions and disasters such as natural disasters, labor stoppages, software issues… ofr less than $1 a day.
Basically, you” have a reliable backup in case of fulfillment disasters, because TFL provides bi-coastal facilities that are quickly integrated with it's software (the Global Fulfillment System) so, in case of a big problem, you can replicate your fulfillment services in no time.
Integrations
- AceShop
- Amazon
- Amazon SP Api
- BigCommerce
- CommerceHQ
- CS Cart
- eBay
- Ecwid
- Etsy
- Magento
- Open Cart
- Prestashop
- Salesforce Commerce Cloud
- SAP Hybris
- Shopify
- Shopify Plus
- Volusion
- Walmart
- Woocommerce
Pricing
No pbulic info on the pricing plans.
Review
The Fulfillment Lab offers a wide range of service to help you grow your Amazon or ecommerce operations using a 3PL service. The company makes a top priority: the shipping speed, the A to Z customization of your packages and the international approach using it's 14 fulfillment centers.
And, to streamline and make the operations easy, you need a software. Sometimes we rely on shipping software, warehouse tools or inventory management software but it's hard to integrate it with your 3PL provider. Well, not with the Fulfillment Lab, as they have their proprietary software, GFS™, offering complete transparency throughout the shipping process.
Pros
- Integration between marketing and fulfillment
- Same-day order processing for expedited delivery
- Unique customization options for packaging
- Global reach with 14 shipping facilities worldwide
- Transparency through their proprietary GFS™ software
- Broad range of services including on-demand fulfillment
- Kitting services
Cons
- No puvlic pricing information, so you need to schedule a demo for that
- Fulfillment marketing approach may not suit every businesses. I'm specially thiking about a “more traditional fulfillment service” business
- Depending on your global location and your customer's location, some of your orders may be delivered past the 72 hours period
Our score
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Number of features
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Pricing
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Learning curve
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User friendly
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About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
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Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.
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I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley.
In addition, I have done in-company trainings for brands such as Orange and Adidas.
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Finally, I collaborate writing articles for Helium 10, Carbon 6, Shopify, SEMRush, Prestashop´s official blog, Brainsins, La Vanguardia, eCommerce-news.es, Marketing4ecommerce and other blogs and media.
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