Contentsquare

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Contentsquare is the experience analytics platform empowering brands to deliver better digital experiences. Its platform tracks and visualises billions of digital behaviours, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation. By integrating the broadest set of data including content, UX, product, pricing, acquisition channel and technical performance, Contentsquare provides more accurate insights and AI- powered recommendations for improving digital results across the entire customer journey.

Contentsquare is used by a broad range of industries, including retail, finance & insurance, telecommunications, travel, tech, media and more.

Contentsquare features

SURFACE INSIGHT

  • Workspace: Build dashboards of the experience metrics your team cares about most.
  • AI Insights: Automatically surface your biggest opportunities and issues in seconds.

TROUBLESHOOT STRUGGLE  ERRORS

  • Session Replay: Review individual sessions to confirm your analysis on user behavior.
  • Form and Error Analysis: Discover what frustrates customers and how to improve.

INNOVATE YOUR EXPERIENCE

  • Customer Journey Analysis: Identify key journeys top-down and how to improve them.
  • Zone-Based Heatmaps: Your website is your dashboard, reveal how your content is really performing by overlaying revenue and engagement metrics with just a click.
  • Merchandising and Pricing Analysis: Evaluate how on-site campaigns contribute to the sales of the targeted products and how price changes at your competitors impact your success.

QUANTIFY OPPORTUNITIES

  • Lookback Analysis: Answer new questions for any point in time with no need to tag your site.
  • Impact Quantification: Prioritize potential changes based on business impact.

ACTIVATE YOUR ECOSYSTEM

  • APIs & Integrations: Connect directly with your web analytics, VoC and personalization tools.

contentquare screenshot

Pricing

Contentsquare’s simple and transparent pricing model is based on the monthly number of pageviews on your site or sessions in your mobile app. For further details or to get a custom quotation to satisfy your enterprise needs, request a demo.

Contentsquare review

What Contentsquare users value most is its ease of use. Every team has the ability to measure how their actions affect the user experience across website, mobile and app. Not just the analysts. Not just the IT team. Everyone.

Contentsquare’s powerful visualization tools put it ahead of every other analytics solution in the market. We can put it in the hands of the wider teams from content, UX and analytics to merchandising, product and mobile teams without months of learning how to use it.

Jason Black, Web Communications Manager – IKEA 

What’s great about Contentsquare is that the insights are visual and extremely easy to digest. It’s particularly helpful to be able to give the creative or leadership team a clear picture of pain points and successes — it helps secure immediate buy-in and significantly reduces time to action, meaning we don’t miss out on potential sales.

Lisa Skowrup, Senior Manager – Site Experience, The North Face

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