BigCommerce is an eCommerce platform on which an entrepreneur can create an online store.
Depending on the size of your enterprise, you can set up a small business or a larger business. It’s somewhat like renting a shop in a large mall. Only the mall is online.
BigCommerce offers different packages and a lot of customizable features for an online shop.
Anyone can build a functional and beautiful online store in this online space. The BigCommerce company is headquartered in Texas.
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BigCommerce has a lot of amazing features to offer to anyone wishing to set up an online shop. Here is a list of the main ones:
- Domain name
- Website builder
- Hosting & Security
- Product Catalog
- Secure shopping cart
- Payment gateway
- Social Media Marketing
- Mobile optimized store
- Multi-currency support
- Selling on Instagram
There are many more features but these are the main ones. It is a big company and it can certainly offer great facilities.
Pricing & Trial Period
Anyone can try BigCommerce free for 15 days and then it’s necessary to take a subscription.
Standard Plan: $29.95 per month
This is good for up to $50k sales per year.
Plus Plan: $79.95 per month
This is good for up to $150k sales per year
Pro Plan: $299.95 per month
This is good for up to $400k sales per year
Paying annually can bring a discount of 10% for Plus and Pro plans. All the plans are very well equipped. And the higher cost plans are mainly about managing a larger volume of customers. BigCommerce is considered to be an ideal platform for businesses although they offer small business plans. There are no transaction fees and there’s customer support from a live agent 24/7.
As an experienced BigCommerce user, here’s my view of the service, for what it’s worth, keeping in mind that it’s one of the biggest eCommerce platforms. Overall the platform is liked and appreciated for its positive points, by me and by others with whom I’ve discussed the matter, but it’s definitely not the favourite. Here’s why.
I really must appreciate the fact that it charges no transaction fees. Also, their design templates are very attractive. There’s also the fact that it’s so easy to use. The single-page checkout is another big plus factor. That’s quite a collection of plus points.
However, it is not appreciated for its limited customizability in various areas and doe the revenue limits on plan levels. Once your company earns over a certain amount, it’s like you’re under orders to change your plan to the next level, immediately if not sooner. Its customer support could be best described as unpredictable. Sometimes, no doubt, the customer support is excellent and really comes through for you.
But at other times, it really lets you down. Especially when you really need it to be there for you. Inconsistencies in customer service can be really off-putting. Yet one doesn’t tend to think of that when things are going well.
- Number of features
- Learning curve
- User friendly