Seller Candy is an Amazon Seller service company and agency covering FBA reimbursements, submitting cases to the Seller Support, ASIN reinstatements, Plans of action, searching for orders and uploading new listings, among others.
Table of Contents
Services
Inactive listings
- Inactive Out of Stock but with FBA Inventory
- Suppressed Listings
- High/Low Pricing Error
- Hazmat Documentation
- Category Compliance Documentation
- High Return Rate – Voice of Customer
- Stranded Inventory
- Missing Buy Box
- Inventory Management
- Inventory Planning
- Inventory Reconcilation
- Inventory Removal Issues
- Reserved Inventory
- Product Dimensions Remeasurement
- FBA Inventory over 365 days
Account Health
- Intellectual Property Violation
- Suspected IP Violation
- Authenticity Complaints
- Product Condition Complaints
- Product Safety Issues
- Listing Policy Violation
- Restricted Policy Violation
Other issues
- FBA Settings
- Brand Registry
- Category Ungating
- Other Account Issues
Operational Support
- Account Health Check
- New Market Expansion
- PPC Reports
Catalog Management
- Update Listing Attributes
- Create Enhanced Brand Content
- Flatfile and Bulk File Support
- Listing Recategorization
- Merge ASINs
- Create Listing Variations
- Fix Unshared Reviews of the Variations
- Listing with missing Best Seller Rank
Non PPC Promotional Opportunites
- Create Coupons
- Create Promotional Discount
- Create Lightning Deals
- Subscribe and Save
- Small & Light Program
- Bundle Listing
Shipment Issues
- Create New Shipment
- Unable to Add a Product
- Late Shipment check-in / receiving
- Shipment Reconcilation
Customer and Orders
- Remove Bad Feedback
- Remove Non-Compliant Reviews
- Multi Channel Fulfilment Issues
- FBA Order not Received / Refund / Reimbursment
Reimbursement
- Shipment Lost & Damaged Inbound
- Warehouse Lost Inventory
- Warehouse Damaged / Incorrectly Disposed Inventory
- Mishandled Return
- Incorrect FBA Fee & Referral Fees
Pricing
Seller Candy offers two pricing plans:
Unlimited Seller: Starting at $597 per month
This plan includes features such as one business day turnaround, NARF expansion support, ASIN reinstatements & plans of action, access to their menu of services, starting at 2 simultaneous tasks, weekly Amazon revenue recovery, and an annual Amazon health check.
Unlimited Agency: Starting at $1997 per month
This plan includes features such as White Label unlocking, unlimited accounts, one business day turnaround, access to their menu of services, starting at 10 simultaneous tasks, unlimited account health checks, and custom reporting.
Integrations
Seller Candy integrates with Amazon Seller Central, Amazon FBA and Amazon Advertising
Review
Seller Candy is the expert Amazon Operations arm of any Amazon business. With their team of trained and vetted Amazon assistants, you can trust that your account security and risk management are their top priority. They follow best practices of pro sellers to ensure quick resolutions to any issues you may encounter.
Founded by a 7-figure Amazon seller, Seller Candy stays one step ahead of the curve with continual knowledge growth. Their world-class execution and unwavering commitment set them apart from other Amazon support services.
Our score
- Number of features (5)
- Pricing (5)
- Learning curve (5)
- User friendly (5)
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About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
Clients
Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.
Lecturer & Teacher
I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley. In addition, I have done in-company trainings for brands such as Orange and Adidas.
Writer
I collaborate writing articles for Helium 10 blog, Shopify, SEMRush, La Vanguardia, eCommerce-news.es, Marketing4ecommerce...
Partner
Helium 10, Jungle Scout, Avask, Sellzone, Helium 10 Seller Solutions Hub Partner, SaaS4Marketing, H10-wp.com and FBASuite.com
Social
LinkedIn, Twitter, Wikipedia, Youtube, Quora, ISNI 0000000513224289, About Jordi Ordonez
