Acquiring positive feedback and reviews on Amazon is vital for boosting product conversions and winning more BuyBox percentage. But it's impossible to scale without external help, that's why you need one of this best Amazon feedback software to create some rules and send out lots of feedback requests to your customers.
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Amazon feedback not only enhances product rankings in SEO but also builds trust with potential buyers. When it comes to Seller Feedback, that's key to win more Buy Box percentage and to boost your products' SEO as well.
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In this article, we will explore the best Amazon feedback software tools designed to help sellers request reviews from customers, thereby increasing their product ratings and seller feedback score.
FeedbackWhiz
FeedbackWhiz specializes in improve seller ratings through automated emails and order management tools. It also offers advanced analytics and customizable email sequences, enabling sellers to create a personalized touch in their communication.
FeedbackWhiz's pricing begins at $20/month
Pros
- Works for every Amazon Marketplace.
- Advanced order management tools.
- Detailed analytics for feedback tracking.
- Highly customizable email sequences.
Cons
- Complex features for beginners.
- May require additional investment for full functionality.
Review
- Number of features (5)
- Pricing (3)
- Learning curve (5)
- User friendly (5)
PROS
CONS
HighFive
HighFive offers a unique approach to soliciting Amazon feedback and reviews. It focuses on customer engagement and satisfaction, providing tools to create interactive email campaigns. Its dashboard offers comprehensive insights into customer interactions and feedback trends.
HighFive's pricing is 100% free.
Pros
- 100% free
- Interactive email campaign tools.
- All in one dashboard for feedback trends.
- Focus on customer engagement.
Cons
- May require creative input for email designs.
- Limited integration with non-Amazon platforms.
Review
- Number of features (5)
- Pricing (5)
- Learning curve (5)
- User friendly (5)
PROS
CONS
ReviewSender
ReviewSender is for Amazon sellers seeking a straightforward approach to feedback solicitation. It offers automated emails and customizable templates, allowing for a personal touch in customer communication. The tool also includes a dashboard for tracking feedback and review performance.
ReviewSender's pricing model is flexible, starting at $15 a month
Pros
- Simple and effective feedback solicitation.
- Customizable email templates.
- User-friendly dashboard for tracking.
Cons
- Limited advanced features.
- Basic analytics in entry-level plans.
Kibly
Kibly is a dedicated Amazon feedback tool designed to make easier the review request process. It automates the sending of follow-up emails to customers, encouraging them to leave feedback and reviews.
Kibly also offers insightful analytics to track the performance of email campaigns, enabling sellers to optimize their approach.
In terms of pricing, Kibly's plans start at Min: $0.003/email – Max: 0.50/email
Pros
- Automated email follow-ups for review requests.
- Insightful analytics for campaign tracking.
- User-friendly interface for easy management.
Cons
- Limited customization in lower-tier plans.
- Potential delay in customer support response.
Review
- Number of features (5)
- Pricing (5)
- Learning curve (4)
- User friendly (4)
PROS
CONS
Feedback Express
Feedback Express focuses on increasing seller ratings and product reviews on Amazon. It features a multilingual support system, allowing sellers to reach a global customer base. The tool also sends alerts for negative feedback, giving sellers the opportunity to respond promptly.
Pricing for Feedback Express starts at $35/month
Pros
- Multilingual support for global outreach.
- Alerts for negative feedback.
- Customizable email templates.
Cons
- Can be complex for beginners.
- Higher tiers required for full feature access.
- Integration challenges with some Amazon marketplaces.
Review
- Number of Features (4.5)
- Learning Curve (4)
- User Friendly (4)
- Pricing (4.5)
PROS
CONS
Feedback Genius
Feedback Genius by Seller Labs is renowned for its all-in-one feedback solicitation process. It allows sellers to automate emails and tailor messages based on order specifics. This tool also provides A/B testing to refine messaging strategies.
Feedback Genius pricing starts at $39/month.
Pros
- Order-specific email customization.
- A/B testing for optimal messaging.
- Real-time alerts on feedback and reviews.
Cons
- Learning curve for advanced features.
- Limited integrations with external tools.
- Some limitations in the basic plan.
Review
- Number of Features (4.5)
- Pricing (4)
- Learning Curve (4.5)
- User Friendly (4.5)
PROS
CONS
Feedback Five
Feedback Five is tailored for Amazon sellers seeking to boost their ratings. It provides customizable email templates, real-time alerts, and a rich analytics dashboard. Sellers can target specific orders for feedback requests, enhancing the relevance of their approach.
Starting at a budget-friendly price: $19 a month
Pros
- Works for 17 Amazon marketplaces.
- Highly customizable email campaigns.
- Rich analytics for performance tracking.
- Targeted feedback requests.
Cons
- Additional cost for premium features.
- Potential for template saturation in popular categories.
Review
- Pricing (5)
- Learning Curve (5)
- Number of Features (5)
- User Friendly (4)
PROS
CONS
Conclusions
When it comes to get more Amazon Seller Feedback, what you're looking for is: a tool that works for every Amazon Marketplace and that is fully customizable at an affordable price because, most of the pricing tiers, align with orders number or emails sended, which means you can literally pay for THOUSANDS of emails a day. So… let's answer some questions.
Which one is the best Amazon feedback software?
FeedbackWhiz stands out, especially since it was acquired by ThreeColts, an Amazon software accelerator. It works for every Amazon Marketplace, it's fully customizable, you can create your own rules for sending out messages and starts at $20/month for 2,000 orders. Doesn't get much better than this.
Whici one of the best Amazon feedback software is the cheapest one?
Kibly and ReviewSender offer competitive pricing, making them great choices for sellers on a tight budget.
Which one has the more integrations?
FeedbackWhiz and FeedbackExpress are the only ones working for every Amazon Marketplaces.
What the one more personalizable?
Feedback Five and FeedbackWhiz offer a high level of customization in their email campaigns, making them ideal for sellers seeking a personal touch.
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About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
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Je ne suis pas daccord, FeedbackWhiz est définitivement le meilleur logiciel de commentaires Amazon !
I don’t speak French, sorry