It has happened to every growing company; the demands for their products or services are so high that workers can no longer cope to answer all customer requests. At that moment they realize that it is time to turn to a bot, because usually the steps to make a sale are the same, or the questions frequently asked by customers. It is precisely thinking about this need that companies have to communicate with their customers that Landbot was created, learn more about how your company can benefit from it.
Table of Contents
What is Landbot?
Landbot is the platform that helps companies to engage their users through instant messaging for customer service and conversational commerce. And it has been designed for any brand that wants to get closer to its user's thanks to instant messaging.
Landbot's idea was to develop chatbots without code, which allows anyone, without any programming knowledge, to create and manage their bot. This presents a very viable solution for small companies that do not have enough capital to afford large development teams.
One of the most attractive things is that Landbot presents, in addition to its ease of use, several features and approaches to the different fields to which users may belong, such as banks, freelancers, or educational institutions.
Features
Landbot has many features that benefit its users and they are broken down into:
Lead capture tools
- API
- Alerts and notifications
- Drag and drop
- Customer database
- Lead search
- Customizable fields
- Reporting and statistics
Lead generation tools
- Lead generation
- Data import and export
- Lead database integration
- Landing pages and web forms
- Lead verification and validation
- Lead research
- Pipeline management
Tools to create chatbots
- Multiple languages
- Engagement tracking
- Live chat
- Intention recognition
- Preconfigured robot
- Configurable workflow
- Reporting and statistics
Conversational marketing tools
- Product recommendations
- Appointment scheduling
- SMS messaging
- Agent handover
- Engagement tracking
- Lead distribution
- Reporting and statistics
Customer engagement software
- Third-party integrations
- Real-time reporting
- Multi-channel communication
- Surveys and feedback
- Feedback management
- Customizable templates
- Participation tracking
Survey software
- Mobile survey
- Opt-out logic
- Offline response collection
- Question sequence
- Customizable fields
- Supports audio, images, and video
- On-site survey
Live chat software
- Real-time analytics
- Polls and comments
- Pre-designed responses
- Website visitor tracking
- Real-time chat targeted to consumers
- Customizable branding
- File management
Integrations
- Zapier integration
- Slack integration
- Sengrid integration
- Stripe integration
- Mailchimp integration
- Google sheets integration
- Dialogflow integration
- Calendly integration
- Salesforce integration
- Zendesk integration
As you can see Landbot takes care of every part of your business to make it more efficient and faster for your users.
Landbot Prices
You will be pleased to know that Landbot despite having such great features and functions is not as expensive as you might think. The initial price you will pay if you want to hire it you can do it from 30,00 € per month. And you will immediately have access to the free trial that comes with it. And also, if you are a company that is just starting and does not yet have enough revenue to afford it, the best option you will be able to go for is the free version of Landbot.
Landbot review
Nothing speaks better about a product or service than the reviews they receive from those who have already used it, so pay attention to the following comments from real companies that have already decided to use Landbot in their business:
Ernesto C. (Co-CEO & Co-Founder in Spain)
Computer software, 11-50 employees
He says about Landbot: “I am more than happy. Affordable price, amazing features, and no problems with the product and support so far.”
Pro points:
“How easy it is to set up your bot, nice and cool interactions, API integrations, and in just minutes you can connect it to a landing page and start getting leads. And now you can even connect it to your WhatsApp biz account.”
Points against:
“Setting up a custom CNAME could be easier.”
Filip N. (CEO in Italy)
Online learning, 2-10 employees
Says about Landbot: “Landbot is an excellent and easy to use chat-bot creator for beginners and also offers all the features a professional might need.”
Pro points:
“I strongly believe that the landbot.io team is doing a great job, the software is easy to use, all our team members can use it, and the best part is that they offer all those power-ups and integrations”
Points against:
“We've used it to create complicated bots, with a lot of conditional logic and at one point, the chatbot takes longer to save. But the user doesn't see any difference, so I guess the software is great for really complicated bots as well.”
So after analyzing everything Landbot has to offer you, you can make the best decision to boost your business.
Our score
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Number of features
(5)
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Pricing
(5)
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Learning curve
(4)
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User friendly
(4)
Alternatives to Landbot
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About the author
Jordi Ordonez
I work as an independent eCommerce and Amazon consultant.
Clients
Estrella Damm, Intersport, Bella Aurora, Lladró, Textura Interiors, Nice Things Palomas, Castañer, Due-Home and many other clients.
Lecturer & Teacher
I teach and have been a speaker at: Meet Magento, Prestashop, Prestashop Day, SEMRush, Cambra de Comerç Barcelona, ClinicSEO, Ecommbeers, Ecommbrunch, Ecommercetour.com, Ecommfest, EOI, ESIC-ICEMD, Foxize, Generalitat de Catalunya, Inesdi, Quondos and The Valley.
In addition, I have done in-company trainings for brands such as Orange and Adidas.
Writer
Finally, I collaborate writing articles for Helium 10, Carbon 6, Shopify, SEMRush, Prestashop´s official blog, Brainsins, La Vanguardia, eCommerce-news.es, Marketing4ecommerce and other blogs and media.
Social profiles
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- About Jordi Ordonez
